Q: Who are you?

A: Our names are Gritt, Rosa & Angela. 

Q: Where are you from?

A: We live in Berlin, Germany.

Q: When did you start designing and sewing doll clothing?

A: We started sewing doll clothing in 2007.

Q: Do you ship outside Europe?

A: Yes. We ship internationally. 

Q: How long will it take until the package is ready to ship?

A: It takes us 3 - 5 days to get your order ready.

Q: Do you send the packages with EMS?

A: EMS is optional. Please add the EMS-product to your cart if you want us to

    send your package insured and registered.

Q: How long will it take until the package arrives?

A: This depends on where you live. Normally it takes 1 – 2 weeks.

Q: Which different sizes of dolls exist?

A: Ball Jointed Dolls: tiny, YoSD, MSD, SD10, SD13 /SDGr, SD16, SD17

    Groove Dolls: Yeolume, Byul, Isul, Dal, Taeyang, Pullip 

    Blythe: Petit Blythe, Middie Blythe, Blythe

Q: Do you sell clothes for all of these sizes?

A: No. Only for Blythe, Pullip, Taeyang and Isul.

Q: How can I pay?

A: By using Paypal. German customers can also pay by invoice.

Q: Can the doll clothing be washed?

A: No.



Q: Do you have selling periods?

A: No.

Q: Do you take commissions?

A: No.

Q: Why can't I register myself?

A: We don't have a register-place. 

Q: How can I find out the status of my order?

A: You can ask us anytime where your order is right now.

    Just send us an e-mail

Q: How long does it take for you to answer my emails?

A: We try to answer your mails within 1 day.

Q: How can I change the language of this shop?

A: This shop is only in English available.

Q: Where can I find the prices in my currency?

A: Our prices are only in $ available. You can use a converter to find out    

    how much a product costs in your currency.

Q: Don't I have a deficit if the prices are in $?

A: Don't worry! Your Paypal will always convert the $-prices in the

    current exchange rate of your country.

Q: Where can I find your terms and conditions?

A: You can find them at the bottom of this page or just klick >>here<<

Q: Where can I find your return policy?

A: You can find them at the bottom of this page or just klick >>here<<

Q: Who did the design of this online shop?

A: This shop was designed by www.Bobsmade.com.


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